Zoho IT and Helpdesk
Zoho Desk is the industry's first context-aware help desk software that helps businesses focus on the customer.
Cover all your bases
From increasing your agents' productivity, to crunching through performance metrics, to working in sync with other apps that you use, get to the core of your customer service efforts.
One Company. One Team
Zoho Desk helps bring together employees from across departments, to give customers a truly unified customer service experience.
Self-Help is the Best Help
Equip customers so they can find answers to questions on their own and help their peers in the true spirit of a community.
Your Help Desk, Truly Yours
Zoho Desk understands the uniqueness of your business, lets you customize and integrate it with other apps.
Convenience is Key
When your customers want to reach out, be available for them over a variety of channels—email, phone, live chat, social media and more.
Our Approach on Zoho EBS Practice:
Technology based Business Optimisation:
We help optimise your business through lowered Total Cost of Ownership and increased value of customer IT investment. We offer technology based business optimisation on Business Suite of Applications and Integrations.
End-to-end Service Capability:
From blue printing, rollouts, application development, and maintenance to configurations, customization and data integrations, we equip our teams to bring you the best value.
START SELF ASSESSMENT
Advisory ServicesProduct Evaluation, Assessment, Environment Consolidation, Application Optimization
End-to-End ImplementationSolutioning, Application Based Process, Re-engineering, Configuration & Customization
Migration & IntegrationPre-migration Strategy, Evaluation/Analysis, Implementation, After Process Support
Innovative AMSLights on Support, Enhancement, Upgrade Accelerator, Services