• (+27) 86 177 7544
  • sales@centrax.co.za

Zoho SalesIQ

Increase the ROI on your marketing efforts. Get started now to connect with real time visitors.

Zoho SalesIQ

Why use Zoho SalesIQ as your customer service live chat software?

Don't wait for customers to hunt down your customer care information. A chat widget on your website, product, or mobile app makes it easy for them to reach you and receive live customer support in real time.

Leverage the power of AI to scale up your support team. Build a smart virtual assistant with Zobot, our low-code bot builder that works with major AI technologies like Zia, IBM Watson, and Dialogflow. You can also use webhooks to build a bot that performs more complex tasks without having to program each action.

    SIGN UP FOR FREE        REQUEST A CALL BACK

Online live chat, visitor tracking and analytics rolled into one platform

When you choose live chat for customer support, your customers are just a click away from 'round-the-clock personalized assistance.

img

Track and engage visitors

Monitor how visitors are interacting with your website in real-time. Strategically reach out to prospects with personalized messages. Create predefined rules for live chat engagement and get notified when a big fish lands on your website

img

Engagement with Zoho CRM

Identify high-value prospects and focus your energy on those who need your attention. Set triggers to connect with 'Hot' or 'Warm' prospects returning to your website. Assign follow-up tasks on Zoho CRM without leaving the live chat window.

img

Anytime live support software

Handle visitors 24/7 at first-step using custom-built chatbots. Identify sales-ready leads among them by defining your own qualifiers. Use SalesIQ's mobile live chat app to track and engage with visitors from anywhere.

Our Approach on Zoho EBS Practice:

Technology based Business Optimisation:

We help optimise your business through lowered Total Cost of Ownership and increased value of customer IT investment. We offer technology based business optimisation on Business Suite of Applications and Integrations.


End-to-end Service Capability:

From blue printing, rollouts, application development, and maintenance to configurations, customization and data integrations, we equip our teams to bring you the best value.


START SELF ASSESSMENT
  • Advisory Services

    Product Evaluation, Assessment, Environment Consolidation, Application Optimization

    1

  • End-to-End Implementation

    Solutioning, Application Based Process, Re-engineering, Configuration & Customization

    2

  • Migration & Integration

    Pre-migration Strategy, Evaluation/Analysis, Implementation, After Process Support

    3

  • Innovative AMS

    Lights on Support, Enhancement, Upgrade Accelerator, Services

    4